The issue with our hosting provider has been resolved. All previews clients and apis are functioning again.
Posted Jun 26, 2020 - 21:37 EDT
Identified
We've identified an issue with one of our hosting providers that is impacting our iOS and Apple Mail previews clients as well as some of our partner api capabilities. We're working with the provider to resolve the issue.
Posted Jun 26, 2020 - 20:24 EDT
Update
We are continuing to investigate this issue.
Posted Jun 26, 2020 - 20:23 EDT
Investigating
We're currently experiencing issues with our Apple Infrastructure - this is causing issues with our iOS and Apple Mail previews clients. We're currently investigating the issue.
Posted Jun 26, 2020 - 20:13 EDT
This incident affected: Reseller API and Email Previews (Gmail App (iOS 14.2), iPad (Gen 7) (iOS 13.1), iPad (Gen 7) Dark (iOS 13.1), iPad (Retina) (iOS 13.1), iPad Pro (11 inch) (iOS 13.1), iPhone 11 Pro Dark (iOS 13.1), iPhone SE (Gen 2) (iOS 13.4.1), Outlook iOS (iOS 14.2)).
