There is currently a delay in processing email analytics opens.
Incident Report for Litmus
Resolved
This has been resolved and all data should be caught up.
Posted Jan 06, 2023 - 03:45 EST
Monitoring
A fix has been implemented and we are monitoring the service as it catches up.
Posted Jan 05, 2023 - 17:46 EST
Identified
There is currently a delay in processing email analytics opens. This issue began on January 1st.

This issue is resulting in our in-app display of tracking code information to not include the opens generated from Jan 1st onwards.

No EA data has been lost.

The issue has been identified and a fix is being implemented.
Posted Jan 05, 2023 - 14:17 EST
This incident affected: Email Analytics.
← Current Status Powered by Atlassian Statuspage

Systems performance questions?

Our friendly support team can help!

We monitor our systems by performing live email and web page tests constantly. Additionally, we measure the response time of the Litmus application and our Email Analytics platform from different locations.

This status page is updated every five minutes.