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Incident Report for Litmus

Resolved

This incident has been resolved.
Posted Feb 15, 2024 - 11:11 EST

Update

We are continuing to monitor app behavior.

We are aware that some customers attempting to connect via VPN are experiencing service interruptions. If this is impacting you, please reach out to our support team at hello@litmus.com and we will assist you.
Posted Feb 13, 2024 - 15:29 EST

Update

We are continuing to monitor app behaviour.
Posted Feb 12, 2024 - 12:48 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 12, 2024 - 08:58 EST

Identified

The issue has been identified and teams are working towards resolution.
Posted Feb 12, 2024 - 06:48 EST

Investigating

Our team is investigating an issue that is affecting our login page. (Existing sessions can be accessed normally, if litmus.com/sessions/new is avoided.)
Posted Feb 12, 2024 - 03:13 EST
This incident affected: Litmus Application.
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Systems performance questions?

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We monitor our systems by performing live email and web page tests constantly. Additionally, we measure the response time of the Litmus application and our Email Analytics platform from different locations.

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