Previews interruption

Incident Report for Litmus

Resolved

This incident has been resolved. All previews should be working properly again.
Posted Feb 03, 2020 - 13:16 EST

Monitoring

We've implemented a fix and are monitoring the result. Previews should be returning normally.
Posted Feb 03, 2020 - 11:23 EST

Identified

We've identified the issue affecting previews. We're implementing a fix. At the moment some captures should be returning. We're working to get all previews fully operational.
Posted Feb 03, 2020 - 11:06 EST

Investigating

We are currently experiencing issues processing email previews. We're investigating and hope to have the issue resolved shortly.
Posted Feb 03, 2020 - 09:50 EST
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Systems performance questions?

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We monitor our systems by performing live email and web page tests constantly. Additionally, we measure the response time of the Litmus application and our Email Analytics platform from different locations.

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