We've been informed by our payment processor this incident has been resolved. All billing and invoice functionality should be working as normal.
Posted Aug 05, 2022 - 04:55 EDT
Monitoring
We've been informed a solution has been applied to address the issue. No new errors have been reported since 6:10 PM ET.
Posted Aug 04, 2022 - 20:53 EDT
Identified
Unfortunately, our third-party payment processor is still reporting issues. We will post updates as we have them.
Posted Aug 04, 2022 - 15:48 EDT
Monitoring
We've been informed a solution has been applied to address the issue. No new errors have been reported since 2:05 PM ET.
Posted Aug 04, 2022 - 14:57 EDT
Identified
Our third-party payment processor is experiencing an outage, which is affecting the Litmus sign-up page, as well as billing and invoice pages within the app. Thank you for your patience!
Posted Aug 04, 2022 - 14:00 EDT
Investigating
Our third-party payment processor seems to be experiencing an outage, which would affect the Litmus sign-up page, as well as billing and invoice pages within the app.
