Email Previews - Outlook Desktop Clients failing a high percentage of tests

Incident Report for Litmus

Resolved

Thank you for your patience. We have identified the cause and have implemented a fix. Outlook Desktop Clients are functioning normally.
Posted Mar 23, 2015 - 14:35 EDT

Investigating

We are currently investigating an issue where our Outlook Desktop Clients are experiencing an unusually high failure rate. We are close to identifying the cause of this issue. Thank you for your patience as we work to bring these clients back.
Posted Mar 23, 2015 - 13:19 EDT
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We monitor our systems by performing live email and web page tests constantly. Additionally, we measure the response time of the Litmus application and our Email Analytics platform from different locations.

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